Terms of service

Welcome to FilePataka. These Terms of Service (“Terms”) govern your access to and use of the FilePataka website, including all digital products, content, features, and services offered through it.

In these Terms, “FilePataka,” “we,” “our,” and “us” refer to the business operating the website. “You” and “your” refer to any visitor, customer, or user of our services.

By accessing our website or purchasing a product, you agree to these Terms. If you do not agree, please discontinue use of the website.

1. Eligibility

You must be legally capable of entering into a binding agreement under applicable law to make purchases and use our services.

If you are under the age of majority, you may use our services only with the involvement and permission of a parent or legal guardian where permitted by law.

You agree to provide accurate information when placing an order, registering an account, or contacting us.

2. Our Products and Services

FilePataka offers digital products and downloadable resources, which may include:

  • Ebooks, PDFs, and educational materials.

  • Templates, graphics, and design resources.

  • AI prompts and digital productivity resources.

  • Business tools, guides, and other downloadable content.

  • Courses and other digital learning materials, where offered.

Product descriptions, formats, compatibility requirements, included features, and delivery methods may vary by product.

We aim to describe our products accurately. Please review the product description and any stated requirements before purchasing.

3. Orders and Payments

All orders are subject to successful payment verification and acceptance by FilePataka.

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.

Prices are displayed on the website in the applicable currency. Any applicable taxes, fees, or additional charges will be communicated where required.

We reserve the right to correct genuine pricing or listing errors and to cancel an order where legally permissible. If payment has already been collected for an order that we cancel, we will arrange an appropriate refund.

4. Digital Product Delivery

Digital products may be delivered through download links, email, customer accounts, or another delivery method specified on the product page.

Delivery times may vary depending on the product and payment verification process.

If you do not receive your purchased product or cannot access it, please contact our support team for assistance.

You are responsible for providing a valid email address and keeping your account credentials secure.

5. Refunds and Cancellations

Because digital products may be accessed or copied immediately after delivery, purchases are generally final once the product has been delivered or accessed, subject to our published Return and Refund Policy and applicable law.

Refunds may be considered for duplicate payments, failed delivery, defective files, materially misdescribed products, or other eligible circumstances.

Nothing in these Terms excludes or limits any mandatory consumer rights available under applicable law.

Please review our Return and Refund Policy before purchasing.

6. Intellectual Property Rights

Unless expressly stated otherwise, all website content, branding, logos, text, graphics, designs, and original materials made available by FilePataka are owned by or licensed to the relevant rights holder.

When you purchase a digital product, you receive only the licence or usage rights expressly granted for that product. Purchasing a product does not automatically transfer ownership or copyright to you.

Unless the product's specific licence permits otherwise, you must not:

  • Resell, redistribute, or publicly share purchased files.

  • Reproduce or republish products for commercial distribution.

  • Share download links with unauthorized users.

  • Remove copyright notices, watermarks, or ownership information.

  • Claim another person's work as your own.

  • Use our branding or content in a manner that infringes intellectual property rights.

Different products may have different personal-use or commercial-use licences. Please review the licence accompanying each product.

7. Acceptable Use

You agree not to use FilePataka to:

  • Violate any applicable law or regulation.

  • Infringe intellectual property, privacy, or other legal rights.

  • Upload or distribute malicious software or harmful code.

  • Attempt unauthorized access to our website, systems, or customer accounts.

  • Interfere with website functionality, security, or availability.

  • Commit fraud or misuse payment systems.

  • Copy, scrape, or extract website content in an unauthorized manner.

  • Circumvent access restrictions or redistribute protected digital products without permission.

We may investigate suspected misuse and take proportionate action where appropriate and legally permitted.

8. User Accounts

Certain features may require you to create an account or provide contact information.

You are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account, except where